What is your role?
Here at St. Mary''s Regional Medical Center, your safety is our priority. All the members of your healthcare team work hard to provide the safest environment and care. You are the most important member of this team! Listed below are steps to safer health care:
• Speak up if you have concerns. It''s OK to ask
questions and expect answers you can
• Don''t be afraid to ask for help or advice.
• Don''t be afraid to ask for pain medications.
• Including a relative or friend during your
hospital stay may help you understand the
information provided to you.
• Write questions down.
• Be sure your healthcare provider verifies your
identification by checking your name bracelet
and asking you to state your name and your
date of birth before administering medications,
drawing blood, or performing any other invasive procedure.
• Make sure you understand instructions you get about follow-up care when you leave
• If you have pain, be sure to let your nurse know.
• Include prescriptions, over-the-counter medicines, and dietary supplements such as
vitamins and herbal medicines when asked what medication you take.
• If you do not know what medications you are being given or why, please ask.
• Ask when and how you will get results of tests and procedures.
• Don''t assume the results are fine if you do not get them when expected.
• Ask your doctor what the results mean.
• Tell the surgeon, anesthesiologist, and nurses about allergies, reactions to
anesthesia, and any medications you are taking.
• Make sure that you, your relatives, and your surgeon all agree and are clear on
exactly what will be done.
• Ask your surgeon how long it will take and what you should expect to feel during the
• Wash your hands frequently, if you need help, please ask. Ask your family member
to wash their hands frequently as well.
• Since you are part of the healthcare team, do not be afraid to remind doctors and
nurses about washing their hands before working on you.
• Follow your doctor''s instructions regarding breathing treatments and getting out of
• Ask your relatives and friends not to visit if they themselves feel ill.